Delete Your Account
You can delete your Roundly account and personal data directly in the app. This is the fastest way to do it, and works for almost everyone. This page also explains what to do if something is blocking you from finishing it that way.
Delete from within the app
- Open Roundly and go to Settings → Delete account.
- Review what will happen, then type DELETE to confirm.
- Tap Delete my account.
If you are the sole admin of a group that has not been settled yet, you will need to settle that group or transfer admin rights to another member first. The app will tell you which groups need attention before it lets you proceed.
If something is blocking you
If you can't complete deletion in the app, for example you no longer have access to it, or you're stuck on an open group you can't resolve yourself, email contact@getroundly.app from the address associated with your account and we'll delete it for you. We may need to verify your identity first.
What gets deleted
When your account is deleted, we remove your profile (name and email link) and your account with our identity provider. Within any group you were a member of, your display name is replaced with "Deleted User" in historical round records, so that other members' settlement history and audit trail remain accurate. This partial retention is inherent to how shared group tabs work and is described further in our Privacy Policy.
How long it takes
Deletions requested in-app are processed within moments, and you are signed out immediately. Requests made by email are processed within a reasonable timeframe, and no later than required by applicable law.